Archives for August 2012

The Marikana Massacre

Lonmin Marikana violence photoThe massacre of 34 people by police in Marikana, South Africa last week shocked not only locals, but the world. The conflict has many dimensions but the chief factors that led to it are being analysed in a very thorough way by the media, numerous political entities and NGOs.

The analysis will show two things for certain: that the mining industry must once and for all be shaken out of its neo-liberal, ANC supported, ‘profit at all costs’ mentality and assume proper social responsibility or face radical opposition which may lead to nationalisation; and that the trade unions active in it must wake up and service their members in a far more proactive and comprehensive way so as to offer real leadership and protection from exploitation.

Even a cursory glance at the background to the Lonmin miners’ revolt demonstrates the following:

  1. That the company violated an in-force wage agreement by unilaterally giving a section of the work-force an increase thereby creating massive tensions within the ranks of those who did not receive the unprocedural increase; this is yet another example of company contempt for building genuine industrial relations based on a partnership that benefits all stakeholders and respects labour law;
  2. That the majority union, NUM, did not act timeously nor effectively deal with this unfair labour practice; that its leadership has for some time been completely out of touch with the rank and file membership and hides behind the police and the company;
  3. that the minority union, AMCU, had neither the authority nor leadership capacity to guide workers intelligently with the result that wild expectations of immediate and massive increases were built up; new unions challenging for organisational rights must be careful not to incite workers with populist rhetoric that can have no positive result;
  4. That the squatter camps surrounding the platinum mines in particular (but not exclusively) are a time-bomb waiting to explode because both the mining companies and government are leaving them to fester without most of the basic services that people need and keep demanding; that the migrant labour system (which we thought had ended with apartheid) is still very much alive and is leading to major tensions between migrant workers and local communities who ought to have first choice of local labour opportunities;
  5. That provision of decent housing for miners is still a major problem and needs an urgent industry/government response; the lack of sufficient properly serviced housing leads to a multitude of social problems in the areas adjoining the mines as thousands of single men lack the stabilising influences of the families they have left elsewhere;
  6. That the super profits realised by the platinum industry over the last decade be taxed at a higher rate than is currently the case so as to benefit the communities living along the platinum reef;
  7. That the ANC must wake up to the fact that such revolts will become endemic if its fat-cat, business bias mentality does not change and change fast; if the rot has gone too far for reform of the organisation then South Africa will slide into a new period of militarised dictatorship as the black elite uses the police and armed forces to control working class anger and frustration stemming from abysmal living standards and conditions while seeing the elite enjoying lives of luxury;
  8. That the crowd control training given to the police is grossly inadequate and that its leadership is similarly ill-equipped to deal with flash points like strikes and other demonstrations of mass anger;
  9. That the need for an over-arching social contract (an economic Codesa) has never been more urgent – otherwise the fruits of a relatively successful political settlement will entirely dissipate and our society will again be faced by massive instability and violence.

SAPS shooting at Marikana photoGiven the above points, we may come to see the Marikana Massacre as an important watershed. The tragedy has thrown the contradictions inherent in our society into very sharp relief and demands firm and decisive action from all parties if they are to be resolved. Indeed, the responses by all parties to the conflict will be critical to our future, not only in the mining sector, but across the board. Big business must wake up to its responsibilities – not only to its direct shareholders but to the wider society within which it operates. And if the ANC cannot guide such development effectively then workers will soon draw their conclusions and form a political organisation that can truly advance their interests.

NewsView looks forward to reading your commentary on Marikana Massacre. Please leave your opinion on the topic here.

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How Technology is Changing Journalism

Earlier this year, some of my journalist colleagues and I participated in an informal strategy think tank in South Africa. The topic under consideration was how changing technology and increasingly quick take-up rates will affect journalism in the future. The goal was to come up with some key ideas about the next steps in developing the newsroom of the future, and to determine if there were any opportunities media-savvy or tech-savvy entrepreneurs could capitalise on.

It does not require much speculation to see how the likes of Facebook and Twitter are influencing journalism. Broadcasters from the BBC to Zee TV are already incorporating social media feeds into their programming. Whether it is displayed in a constant stream online or is read out by presenters, the presence of social media is easily felt. The question remains though, was how might this technology evolve and what would the impact be for both broadcasters as well as news consumers? Further, what are the other technology trends that are likely to affect journalism and how can newsroom prepare, if not pre-empt these changes?

Knight-Mozilla Logo imageThis is the first in a series of articles outlining the key categories in which we expect significant movement. If history is any indicator, it will be likely be a technology-driven change in newsrooms rather than a proactive, newsroom-driven one. Regardless, initiatives like the Knight-Mozilla Fellowships, are definitely steps in the right direction and it is encouraging to see the likes of BBC, The New York Times, The Boston Globe, and The Guardian being part of the process to shape the way forward.

Convergence

journalism and technology convergence photoIncreased affordability has led to a proliferation of devices on which to consume news and other media. Traditional consumption took place largely through television, print, radio and later personal computers. Over the last 5 years, mobile smart-phones, various types of e-readers, and tablet devices like the iPad have become ubiquitous.

Given the experience of mobile content, more specifically mobile TV, it is clear that most consumers will continue to maintain multiple devices. While the resolution and processing power may increase on these smaller devices, the user experience is quite different from watching a large screen television. Further as technology evolves, and the amount and quality of 3D programming increases on traditional TV broadcasts, this differentiation will be even greater.

Add this differentiation to the need for different device form factors and it is easy to see that complete device convergence is unlikely. Further, even for portable devices, most users will likely opt for having both a tablet device (as a convenient portable replacement for a PC) and a mobile phone. It is less a question of the capability of the device to do things, but rather one of user preference.

The opportunity on the convergence dimension lies more with the content producers. Media consumers are likely to want their content on the best available device at that particular time. So, for example, if Joe Bloggs is sitting on a train on the way to work, it might be most convenient for him to receive the news on his mobile phone. If he is already at work, his PC or tablet device might be more convenient. When he’s at home he might prefer his large screen TV etc. The content producers however currently need to tailor their content for each device – that means they effectively need to reproduce, usually with much effort, the content for TV, for proprietary tablet devices and mobile phones.

For newsrooms of the future to stop being the whipping boys of the latest technology trend, the challenge lies in establishing a versatile content distribution framework. Much like object oriented programming, the idea is to create content modules that can easily be pulled by devices. This includes everything from text articles and sounds clips to varying qualities of video content. The content creator would need to produce these modules to the standards specified and the idea is for new devices to be built with these universal standards in mind. Think of it as a type of XML standard for multi-device broadcast content.

From a device manufacturer point of view, convergence in terms of device capability is where there is much opportunity. If Joe Bloggs only has a television at his disposal at that moment, he should still be able to do much more than just watch TV. With the latest TVs already including internet capability it is now already possible to communicate over Skype and surf the net online on TV.

If one takes the convergence one step further to integrate with the broadcaster, the user experience could be phenomenal. Imagine reading an IMDB movie review on TV pulled from a programming schedule, or having immediate access to follow-up information via a Wiki article after an interesting how-to show. Even products and services can be more tightly integrated with content – for example linking to a life coaching website through an interactive ad with a broadcast of Dr Phil, or a documentary on decluttering. Or having a feature to buy lottery tickets online here when it is announced that the most recent US Powerball has just rolled over again. Not only will this result in new revenue streams for broadcasters, it will make it easier for consumers to access the services they need while they are still top-of-mind. More about this will be covered in a future article on advertising and newsroom revenue streams.

Other categories to be covered in future articles of the technology and journalism series include:

  1. Effectively using Citizen Journalism
  2. Future Advertising Models for Broadcasters
  3. Designing for Interactivity
  4. Content Sharing between Broadcasters
  5. The Power of Direct Consumer Access
  6. Organising Information – Indexing & Distribution

Stay tuned for the next episode of technology changing journalism as we explore citizen journalism: people-powered news.

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